Municipal Government

We partnered with the City of Lancaster, California to modernize Building & Safety operations. With Labrynth, the city achieved a 10× reduction in plan review timelines—from 60 days to 6 days—improving service delivery and strengthening its ability to attract investment, housing development, and job growth.

Project Brief

Reduce permitting delays | Eliminate costly rework | Validate applications sooner | AI-powered municipal compliance

Municipal Government

Project Description

Mid-sized municipal governments face persistent challenges processing large volumes of permit applications, with delays often driven by incomplete or non-compliant submissions rather than staff performance. Prior to partnering with Labrynth, the City of Lancaster averaged 187 days per permit, with 60-day plan review cycles, a kick-back ratio exceeding 50%, and approximately 18 days of queue time before review even began. These delays increased permitting costs, frustrated developers, and impacted the city’s reputation as a business-friendly jurisdiction. Labrynth partnered with the City of Lancaster to modernize Building & Safety operations by introducing AI-powered validation earlier in the permitting workflow, reducing rework, accelerating reviews, and improving overall service delivery.

Project focus

- Permit validation and plan review acceleration - Reduction of kick-backs and resubmission cycles - Cost reduction in municipal permitting operations - Improved developer experience and service satisfaction

What We Deliver:
✓ 10× improvement in plan review timelines, reducing reviews from 60 days to 6 days
✓ 93.75% faster review times, reducing per-review effort from 4 hours to 15 minutes
✓ 83% first-pass approval rate (up from 60%)
✓ 1.8-month payback period on technology investment

Let's Transform Your
Permitting Process

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